Returns & Exchanges
At SquarePeg, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. If your new piece doesn't fit your space perfectly, our streamlined process makes exchanges and refunds simple and stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a bulky item pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.